Premium Services Built To Scale Your Brand

Payment Terms

100% payment required upfront before service is delivered.

Service Details

• One 1-hour consultation session
• Strategic guidance and clarity on your positioning
• Actionable recommendations

Rescheduling Policy

You may reschedule your consultation once without penalty. Additional rescheduling requests may result in forfeiture of the service.

Cancellation & Refunds

Refund Eligibility: If you cancel 30 or more minutes before your scheduled consultation, you are eligible for a 50% refund of your payment. Cancellations made less than 30 minutes before your session will result in forfeiture of your full payment.

Intellectual Property

All recommendations, strategies, and insights provided during the Clarity consultation are the intellectual property of Chris Stars. You may use the guidance for your personal business use only. You may not resell, republish, or share the specific strategies without written permission.

Confidentiality

All information shared during your consultation will be kept confidential and will not be shared with third parties without your explicit written consent.

Payment Terms

100% payment required upfront before the programme begins.

Service Details

• 2-week structured coaching experience
• One 1-hour live coaching call per week (2 calls total)
• Templates, worksheets, and implementation documents provided after each call
• Access to course materials and resources

Coaching Calls

You will participate in one 1-hour live coaching call each week for two weeks. These are interactive, one-on-one calls with your coach. After each call, you will receive templates, worksheets, and documents to support your implementation.

Enrolment & Start Date

Once payment is received, your coaching programme will begin. You will receive all access information and your first call schedule within 24 hours of payment.

Cancellation & Refunds

No refunds once enrolled (to ensure we dedicate resources and maintain quality coaching delivery). Once you are enrolled in the Purpose programme, no refunds will be issued under any circumstances. This protects the integrity of the coaching experience.

Rescheduling Policy

You may reschedule one coaching call during the programme. Additional rescheduling requests must be submitted in writing and approved by programme management.

Access & Participation

You are responsible for ensuring you have access to required technology for video calls. If you miss a scheduled call, a recording will be made available, but the live coaching interaction cannot be replicated.

Intellectual Property

All course materials, frameworks, worksheets, and teachings are proprietary to Chris Stars Coaching and Consulting. You may not share, resell, or republish these materials without written permission.

Payment Terms

• Large Projects (₦100,000+): 70% deposit upfront, 30% on completion
• One-time Services: 100% payment upfront

100% payment required upfront before the programme begins.

Service Details

• Dedicated project management
• 2 rounds of revisions included
• Delivery of completed project (as specified in project brief)
• Project files and deliverables provided in agreed format

Project Scope & Changes

Scope is determined during the initial project brief meeting. Changes to scope requested after work has begun may result in additional fees. All scope changes must be submitted in writing and approved before work continues.

Revision Policy

You are entitled to 2 rounds of revisions based on the original project brief. Each revision round must be submitted within 7 days of receiving the work. Any revisions beyond the 2 included rounds will be charged at 5% of the initial project fee per revision.

Delivery Timeline

Project completion dates are provided at the start of the engagement. Extensions beyond the agreed timeline will be communicated in advance. Delays caused by client non-responsiveness will not extend the timeline.

Cancellation & Refunds

No refunds (to ensure we dedicate quality resources to your project). Upon project completion and delivery, work is final. We deliver excellent work that meets your project brief. Payment is non-refundable once work has begun.

Intellectual Property

Upon full payment, all intellectual property rights of the completed work transfer to you. You own the final deliverables and may use them for your business purposes.

Confidentiality

We will not share your work, strategies, or business information with other clients or third parties. Your project details remain confidential.

Payment & Commitment Terms

Commitment Options: Select your commitment length at sign-up to ensure we can properly measure your business growth and deliver sustainable results:

• 3-Month Commitment: Allows us to establish baseline, implement systems, and measure initial results
• 6-Month Commitment: Deeper analysis, optimization, and strategic growth planning
• 12-Month Commitment: Comprehensive support, continuous optimization, and maximum results

Payment Schedule

You may choose to pay monthly or in full upfront (full upfront receives additional 5% discount).

Early Exit Policy

If you wish to exit before your commitment period ends, the remaining balance for your commitment is due. For example: 6-month commitment at ₦240,000 (₦40,000/month). If you exit after month 3, you owe the remaining 3 months (₦120,000).

Service Details

• Email automation setup
• Workflow automation
• Systems documentation
• Ongoing monitoring and optimisation

Platform Responsibility

We are responsible for setting up and optimising your automations. However, we are not responsible for platform outages, changes to third-party platforms, or data loss caused by platform failures. We recommend maintaining backups of critical data.

Cancellation & Refunds

Remaining balance on early cancellation is non-refundable and must be paid in full (to protect our resource allocation and ensure service quality).

Intellectual Property

All automation sequences, workflows, and systems documentation remain your property. You may access and modify them at any time with your platform credentials.

Payment Terms

100% payment required upfront before service begins.

Service Details

1. Content strategy and planning
2. Social media content creation
3. Post scheduling and publication
4. Strategic visibility building

Cancellation & Refunds

Non-refundable once booked (to ensure we dedicate resources and maintain content delivery quality). Visibility service payments are non-refundable once the service period has begun. This is because we immediately begin creating content, establishing posting schedules, and allocating resources.

Platform Responsibility

We are not responsible for changes made by social media platforms (algorithm changes, feature removals, account suspension, etc.). We will optimise content according to current platform best practices, but platform-side changes are outside our control.

Performance Expectations

Visibility results depend on multiple factors including platform algorithms, audience engagement, content quality, and market conditions. We commit to executing the agreed strategy consistently and optimising based on data.

Content Rights

You own all content created for your accounts. We retain the right to use anonymised examples of our work in our portfolio or case studies (without mentioning your specific business details).